Apty
Apty - Digital Adoption Platform Software
The higher your Product Adoption Rate, the higher the Subscription Renewals. Increase Product Adoption rates with Apty’s step-by-step on-screen guidance and in-app messaging tools, ensuring a seamless and delightful Customer Experience.
The higher your Product Adoption Rate, the higher the Subscription Renewals. Increase Product Adoption rates with Apty’s step-by-step on-screen guidance and in-app messaging tools, ensuring a seamless and delightful Customer Experience.
Simplify The Learning Curve For Users
Optimize your Product Adoption Curve to boost subscription renewal of your SaaS solution. Apty helps users become fluent in your product by showing them where to click and what to do so they start using your application, in no time at all.
Highlight Newly Launched Features
Leverage Apty’s software walkthroughs and in-app messaging to introduce newly launched features. Increase feature adoption by showing users how to use them and maximize the value of your software.
Reduce Number Of Support Tickets
Be present where you users are. Reduce support tickets by proactively analyzing users' pain points and prompting relevant help content to make them independent. Apty clients see up to 70% reduction in support tickets raised.
Apti ASSIST
“Apty Assist” is a tool that embeds instructional elements (Apty content: balloons, workflows, tooltips, announcements) to any web application, and analyzes how helpful such web application’s guidance is for the end users using analytics in Apty Admin. Apty Assist includes (as defined below): “Apty Studio” for connecting to the hosting application, building instructional content, and previewing built elements live;
“Apty Widget” for providing access to the content built with Apty Studio, listening to the events, and collecting data for analytics; and “Apty Admin” as a central hub for storing and managing (including publishing and
translating) instructional elements for different web applications, creating onboarding procedures, creating user profiles, segmenting content for different user groups, accessing analysis of tools and element usage, and configuring global settings for international teams.
Apti INSIGHTS
“Apty Insights” is a suite of tools that analyze end user behavior and help answering common burning questions such as “how many users are actively using the system” or “ how long does it take your employees to complete actions” Apty Insights consists of two main components;
“Apty Lens” for creating blueprints of how certain activities are expected to be performed within the hosting application (for example, which steps should be taken to create a new project or report , ensuring completeness of the procedure and consistency of data provided).
“Apty Insights Admin” is a web-based tool that maps the activities predefined by the Admin user in the Apty Lens and the actual actions of end users to analyse the significance of difference between them
Apti AUTOMATION
“Apty Automation” simplifies even the most complicated processes in your application, removing the burden of completing mundane tasks with the help of robotic process automation (RPA) and artificial intelligence (AI). Apty Automation is a tool that consists of two components:
“AptyAutomation Studio” serves as an Automation Admin console where bots are created and managed
“Apty Automation Client” is essentially a tool that launches an Apty bot and once installed and activated it is displayed at the right bottom corner of the screen of the hosting application.
